Returns & Exchanges
At Pop-Up Studio, we want you to love your new look, but if it's not a perfect fit, you can return or exchange your items within 30 days of delivery. All returned garments must be in their original condition with tags attached to be eligible for a full refund.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our studio team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.